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Welcome to the Privacy Policy for WinQuestGame. This Privacy Policy outlines how we collect, use, store, protect, and disclose your personal information while you enjoy our social casino experience featuring virtual currency. We want to stress that our platform operates entirely with virtual currency only, and no real money transactions or real money balance top-ups are involved in any aspect of gameplay or account management. Please take the time to read this policy carefully to understand our practices and your rights regarding your personal data.

Scope and Purpose

This document is designed to clearly explain how our platform, WinQuestGame, handles personal information in accordance with the highest standards of privacy protection and data security. Our policies have been developed while taking full account of applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act, ensuring that any personal information you provide is managed with respect and care. Our purpose is to offer a comprehensive framework for transparency regarding data collection practices, the use of cookies, and details on data access, modification, and deletion. We operate a social casino service that uses a virtual in-game currency system for entertainment purposes only. There are absolutely no options available on this platform for purchasing additional virtual currency with real money, nor any opportunity to withdraw cash or its equivalent. All transactions are confined solely to virtual credits used for playing casino-style games.

Collection of Personal Information

In order to provide you with a personalized and efficient experience, WinQuestGame collects certain types of personal information. The types of information we may collect include, but are not limited to, your name, email address, phone number, billing address (only for specific service requirements), usage data, and information entered during the registration process. Information is also collected automatically via cookies, enabling us to improve performance, personalize content, and provide a better user experience. It is important to note that no financial transactions involving real money occur on this platform. The information collected is used solely for the operation, management, and improvement of our services.

Cookies and Similar Technologies

We do use cookies and similar tracking technologies to monitor website usage and customize your experience on the platform. Our cookie practices comply with current requirements by ensuring that cookies are used in a transparent and secure manner for website functionality, performance analysis, security enhancements, and improvements in the services we offer. Should you wish to know more or opt out of certain cookie preferences, please review our internal settings available within your account; however, please note that disabling cookies may impact your user experience.

Virtual Currency and Financial Disclosures

WinQuestGame primarily operates as a social casino platform utilizing virtual currency for gameplay. Under no circumstances do users have the opportunity to engage in real money transactions or deposit funds with real monetary value. All credits, coins, or tokens are entirely virtual and intended solely for in-game activities. This distinction is critical to understanding that no financial relationships or exchanges involving tangible currency occur on our platform. By engaging with our service, you acknowledge that all monetary-like elements are fictional and used for entertainment purposes only.

Utilization of Collected Information

The personal information collected is used for multiple purposes to ensure the optimal functioning of our platform. Our primary uses include:

• Account registration, authentication, and security verification.
• Enhancement of user experience by customizing interface and content.
• Detection, prevention, and investigation of potential fraudulent activities or policy violations.
• Optimization of our services through analytics and performance metrics.
• Communication regarding important updates, notifications, or relevant changes to our service.

We are committed to using your data appropriately and only for the purposes described herein. We will not share your personal information with any third party for marketing purposes without your explicit consent.

Access, Modification, and Deletion of Personal Information

In accordance with the privacy regulations and principles provided under the relevant legislation, our platform affords users full rights to access, review, correct, and request deletion of your stored personal information. If you wish to view or amend any personal data held by us, please log into your account and navigate to the privacy settings section or contact us directly at [email protected]. We are committed to ensuring your data accuracy and will make every effort to comply with requests in a prompt and thorough manner.

Requests for corrections or modifications of your personal data can include, but are not limited to, updating contact details, preferences, or any other profile information. Additionally, if you wish to have your personal information permanently erased from our systems, you have the right to request deletion. Please be aware that some data may be retained for legal, compliance, or security purposes even after a deletion request has been processed. Any such retained data will be safeguarded in accordance with our data retention guidelines and applicable legal mandates.

Data Retention and Storage

We retain your personal information only for as long as it is necessary to serve the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, once your personal data is no longer needed for these purposes, it is either securely deleted or anonymized. The retention period may vary depending on the specific nature of the data collected and the circumstances under which it was obtained. Our data management practices conform to accepted best practices as well as the requirements outlined under compliance legislation.

Data Security Measures

The security of your personal data is of utmost importance to us. We implement a variety of advanced security measures to safeguard your information against unauthorized access, disclosure, alteration, and destruction. These measures include, but are not limited to:

• Encryption technologies for data transmission and storage.
• Regular security audits, vulnerability assessments, and testing of our systems.
• Strict access control procedures ensuring that only authorized personnel have access to personal information.
• Physical security measures at our data centers and offices.

Despite our best efforts, no security system can be entirely foolproof. In the unlikely event of a data breach, we will promptly notify affected users and work diligently to remedy the issue in compliance with all applicable legal requirements.

Legal Bases for Processing and Compliance

Our privacy practices have been developed with strict adherence to prevailing privacy protection regulations. We ensure that all personal information processing activities have a clear legal basis, such as the performance of a contract, compliance with legal obligations, protection of vital interests, and where applicable, legitimate interests pursued by WinQuestGame. In cases where you provide explicit consent, your data is processed in accordance with your wishes. Our commitment to complying with the Personal Information Protection and Electronic Documents Act guarantees that all data processing activities are performed legally, transparently, and fairly.

Third-Party Service Providers

Occasionally, WinQuestGame may employ trusted third-party service providers to facilitate aspects of our services, such as hosting, analytics, customer support, and marketing. In such instances, we ensure that these providers adhere to stringent privacy standards consistent with our own policies. They are contractually obligated to protect the confidentiality and security of your personal data and are prohibited from using your information for purposes beyond those necessary for service provision.

Please note that we do not sell, trade, or otherwise transfer your personal information to third parties for their own marketing purposes without obtaining your explicit consent.

Your Rights and Choices

At WinQuestGame, we respect your privacy and are dedicated to protecting your personal information. As a user, you have several rights, including but not limited to:

• The right to access any personal information we hold about you.
• The right to request correction or deletion of your personal data.
• The right to withdraw any consent provided for data processing where applicable.
• The right to opt out of receiving communications on marketing or promotional materials.

If you choose to exercise any of these rights, please contact us at [email protected] or via the account settings on our platform. We will endeavor to handle your requests in a timely manner and in accordance with our legal obligations.

Contact Information for Data Privacy Inquiries

If you have any questions, concerns, or inquiries regarding this Privacy Policy or our privacy practices in general, please do not hesitate to contact us. Our designated Data Privacy Officer is available to address any issues you may have:

• Email: [email protected]

We are committed to resolving any complaints or concerns you may have regarding the handling of your personal information in a prompt and professional manner.

Policy Updates and Revisions

This Privacy Policy is effective as of 2025-07-18. From time to time, we may update this policy to reflect changes in our practices, improvements in our technology, or modifications to legal requirements. When significant changes are made, we will notify you through appropriate channels, such as email or in-platform notifications. It is recommended that you review this Privacy Policy periodically to remain informed about how we are protecting your personal information.

Continued use of our platform after any modifications to this policy will be deemed as acceptance of those changes. We encourage you to reach out to us should you have any questions or need clarifications regarding the updates.

Dispute Resolution and Legal Remedies

In the unlikely event of any disputes arising from our handling of your personal data, we strive to resolve issues in an amicable and timely manner. We engage in internal review processes and offer mediation where appropriate as part of our commitment to customer service excellence.

Should a resolution not be reached through our internal procedures, you retain the right to seek legal recourse in accordance with the applicable laws governing privacy and data protection. All legal proceedings will be conducted in compliance with the established legal frameworks, and we will fully cooperate with any regulatory authorities overseeing these processes.

Miscellaneous Provisions

In addition to the explicitly laid out policies contained herein, several other general principles govern the use of personal information by WinQuestGame. These include:

• Non-transferability of Virtual Currency: As repeatedly stated, our platform uses exclusively virtual currency for social casino gameplay. No real monetary transactions, deposits, or withdrawals are ever facilitated, ensuring a clear and transparent distinction between gaming credits and real currency.
• Platform Integrity: All measures taken to secure your personal data are implemented with a focus on maintaining the integrity of the platform. Our data handling practices are designed to foster a safe and trustworthy environment for every user.
• Limitation of Liability: While we take every possible step to secure your personal data, users acknowledge that no system is completely impervious to risk. In the event of a breach, our liability will be limited to remedies available under applicable laws and in accordance with this Privacy Policy.
• Third-Party Links and Content: Where applicable, our service might include access to third-party applications or content. Please note that we are not responsible for the privacy practices of these external entities. We encourage you to review the privacy policies of any third-party services you may access.

These miscellaneous provisions serve to further clarify the extent of our responsibilities and the measures we adopt regarding your personal data.

User Consent

By using the services provided by WinQuestGame, you signify your consent to the collection, use, and sharing of your personal information in accordance with this Privacy Policy. This consent covers your interaction with the virtual currency environment and all the associated data processing activities detailed above. If you do not agree with any part of this Privacy Policy, we advise you to discontinue using our service immediately. Continued access to our services constitutes your binding agreement to the terms set forth in this document.

Final Considerations

We at WinQuestGame are dedicated to upholding the highest standards of data privacy and security in our operations. Our commitment towards transparency, user control over personal information, and continuous improvements in safeguarding your privacy is unwavering. This Privacy Policy embodies our dedication to providing a secure, reliable, and fun social casino environment, all the while ensuring that your data remains protected and your rights respected.

Should you have any further queries or require additional details regarding any component of this Privacy Policy, please feel free to get in touch through the contact details listed above. We thank you for choosing our platform, and we look forward to providing you with an engaging and secure gaming experience.

By selecting to use our services on WinQuestGame, you thereby agree to the present Privacy Policy and consent to our processing of your data in accordance with the terms and practices laid out above.